They've a lot of commercials on television and thought that they would be an excellent place to begin considering they market nicely and would very likely give me an excellent value.
He was right, the stairs appear superb!! They worked properly into the evening (until finally right after 7 PM) to complete the job. They began late and The task was extremely skillfully carried out for a very realistic price. The one purpose I provide them with 4 stars is for becoming late without any warning. Otherwise, they exceeded expectations for the cost place.
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This can be Empire Today's greatest phone number, the real-time present-day wait on keep and equipment for skipping proper by way of those phone lines to receive ideal to the Empire Today agent. This phone number is Empire Today's Greatest Phone Number for the reason that 108 shoppers such as you made use of this Call info over the past 18 months and gave us suggestions. Typical difficulties tackled by The shopper treatment device that responses calls to 800-588-2300 include Returns, Terminate order, Adjust buy, Track purchase, Criticism and also other customer support issues.
It's possible Later on one/five/2016 Former review Thank God it wasn't me which was victimized by this company, but it absolutely was a close Close friend. Installers… Thank God it was not me which was victimized by this corporation, but it had been an in depth Pal. Installers confirmed up TWELVE hours late right after NO calls from Empire; my friend had to call them.
Current review In my preceding review--which I might encourage you to read through--I explained how Empire did not demonstrate for three scheduled appointments.
I am unable to ensure which they do floors. I am unable to affirm something in addition to their phone is effective, they're able to take a reservation, but maybe do not have any person really working for them. They have pretty much never ever stored a reservation with me. 4 moments. I have got no idea how click here they remain in enterprise.
No dilemma… today the installers arrived approx. at 10:15 or slightly following. They leave at 6pm approx. with only laying down the ceramic while in the powder place as well as the stairs incomplete and very little else completed. Why? Their tool broke but did not say something.
They cancelled on 2 times but they did are available on their own working day off (that Sunday) and finished The task. They even threw in about $500 well worth of baseboards in the living room and eating place and Slash the upstairs doorways for free.
I instructed them that I had to think about switching to carpet rather. They remaining, I called and haggled with the Office environment, and I acquired it right down to $1100. The installers arrived back the following day.
My daughter called a supervisor Robert. He apologized around himself and presented discounts. My daughter instructed him it is simply too small far too late. They've got missing her enterprise. Then I read through your reviews. You may have a median of 1.five for reviews . And that means you give inadequate customer support and this has transpired after a while. No thank you. We can find far better company. Divine intervention Felicia, thank you for preserving us from what would've most surely been a Awful encounter!
My Mate had to indication a confidentiality agreement so as to obtain a partial refund, and A further crew was sent to partly correct the issues which incorporated totally re carpeting the living room but there are still defects that my friend will Reside with till new floor masking comes about. I am scripting this mainly because I was there through and signed no settlement.
One of these could talk no English whatsoever. He nevertheless wouldn't load the containers in to the making. He acquired around the phone to his "manager" again and explained to me to be patient and wait around he necessary acceptance. I asked him what was taking place And that i waited. Right after a while he arrived again and said Okay.
It is now two:thirty. Nevertheless no call and of course no display for appointment. I haven't encountered these kinds of incompetence and poor customer care in my lifetime. Even cable firms, who're infamous for crummy company, call the day ahead of having a six hr window time frame. I will NEVER acquire anything from Empire ever yet again.