Indicators on empire today review You Should Know

Remember to electronic mail your in depth concerns and purchase data for example: telephone number and Road tackle to customersupport@ We anticipate Listening to from you.

We guarantee you that we just take matters such as these really severely, and we sincerely apologize to the inconvenience. We’ll be in contact along with you Soon to start working on a resolution.

We take matters for instance this a single pretty severely and sincerely regret the inconvenience. We’ll be in connection with you shortly to continue focusing on a resolution.

I finally reached a manager soon after sixteen calls plus they appeared extremely helpful BUT Once more, No-one Confirmed for the appointment time to resolve the carpet. NO ONE will return a connect with and when I phone no supervisor is ever offered so listed here I'm. Your buyer support is appalling. This can be my last effort and hard work for somebody on your own group to consider accountability and fix the trouble in advance of documented towards the BBB and additional up coming Techniques are taken.

The crew Came and I could have not questioned for just a nicer crew. They came that has a smile on their encounter and did the operate and exactly where so Specialist and cleaned up anything. They moved the Hefty Television set for us and aided move some furniture. Wonderful Crew!!!!

!!!! Just spoke to a person title Anna ID # 2773, who apologized and will provide me $50 bucks. Actually !! someway to relieve the frustration and inconvenience.. How much time does Empire expect a client to attend before the installation is entire? and its Regulation that providers really should be rendered on payment… This is totally not satisfactory And that i will not be undertaking business with Empire once again!!! C. Turner

My name is Donna Sharpe And that i reside in the Point out of Washington and I want to share my horrible expertise from your Kent Empire Company. On July twenty fifth 2017 I called to acquire my carpet stretched so August 16th 2017 was the day we setup. My partner And that i moved all the household furniture (we have been inside our early 70ys) at 4:30pm on the fifteenth Jaret identified as to inform us that they're not appear about the sixteenth thanks staff not a feasible to come back.

12/six/2017 Wednesday Called customer service back again once again waiting on supervisor to have on the internet Janice transferred me to check here Lisa right here in Philly and now Justin is searching down my paper perform and they're expressing the crew on Monday did not submitted the paper operate I even now want my money back and I want this fixed this weekend. Not one person understands that I can't use my kitchen area for cooking as almost everything from my living room and eating space is in my kitchen.

We’re unhappy to hear which you’ve not acquired your refund. We’ve Positioned your get, and we’ll be in contact along with you shortly.

We’ve know delays might be irritating, and we regret to hear that the blind installation just isn't yet comprehensive. We’ve Situated your get, and we’ll be in touch with you Soon to debate your considerations.

September twenty, 2017 at three:36 pm Mounted Empire flooring in full property into the tune of 34K in December on 2014. Experienced all kinds of other challenges but the latest would be the flooring within the basement is having black mildew spots about the engineered Wooden. They are not small very little places, these are definitely huge! Tried to have it repaired. Made 5 distinct appointments for contractors from Empire to come out and correct there was always check here some rationale they could not. The last contractor confirmed up a handful of weeks in the past and named his boss. His manager claimed never to repair service the flooring. The contractor identified a number of other blacks spots starting to sort and distribute. He mentioned this engineered Wooden shouldn't have been put in from the basement. There may be excessive humidity.

We regret to listen to about your experience, and we need to know a lot more. Please contact us at customersupport with both equally your worries and speak to info. You'll want to point out Headquarters in the topic line. We anticipate Listening to from you.

Your staff had a blank slate after they came to do the Preliminary installation. It ought to have been simple and pain-free. Now I have to spend on your workforce’s bad organization exercise. Thank you for finding the time to review my problem.

The comply with-up inspection by Joe, which initiated Trevor’s subsequent visit was to reiterate my dissatisfaction with the original installation and to incorporate The problem through the front entrance door, which I remediated at my own expense (see initial publish). The nerve your staff needs to Enjoy semantics. I shared with Kim that their reaction was unacceptable and that the arrangement was for an entire replacement, not merely for that eating area and any weakened floorboards at a great/discounted rate.

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